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Return Policy

Welcome to KYME Boutique. By accessing or making a purchase through our website or in-store, you agree to the following Return Policy. Please read it carefully.​

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Returns, Exchanges & Refunds

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KYME Boutique Return Policy

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  • Eligibility for Returns

    • Items must be returned within 14 days of the delivery date.

    • Items must be unworn, unwashed, and in their original condition with all tags attached.

    • Items with makeup stains, deodorant marks, perfume scents, pet hair, or any signs of wear will not be accepted.

  • Return Process

    • Email info@kymeboutique.com with your order number and reason for return.

    • Receive Approval: Once approved, you will receive return instructions and a return shipping address.

    • Ship Your Item: Package the item securely and send it back using a trackable shipping method. Customers are responsible for return shipping costs.

    • Processing: Once received, please allow 5-7 business days for processing. 

  • Refunds

    • There is no REFUND - instead, you will receive store credit for future purchases.

    • Original shipping costs are non-refundable.

  • Exchanges

    • We do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.

 

  • ​ Damaged or Incorrect Items​

    • If you receive a defective or incorrect item, please contact us at info@kymeboutique.com within 48 hours of receiving your order. We will provide a prepaid return label for replacements.

    • For any additional questions, feel free to contact our customer service team at info@kymeboutique.com

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  • Limitation of Liability​

    • We are not responsible for any indirect or incidental damages resulting from the use of our products or website. Your use of products is at your own risk. Please follow care instructions carefully.

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